Refund policy

At Daily Huddle Co., we want you to love what you ordered. If something isn't right, we're here to help.

30-Day Returns

We accept returns within 30 days of delivery. To be eligible, your item must be unused and in its original condition. Because our books are designed to be written and drawn in, we can only accept returns of books that haven't been filled in or marked.

To start a return, email us at hello@dailyhuddleco.com with your order number and we'll respond with instructions.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card provider, it may take additional time to appear.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or faulty. Original shipping charges are non-refundable.

Damaged or Faulty Items

If your order arrives damaged or defective, email hello@dailyhuddleco.com within 14 days of delivery with your order number and a photo. We'll replace it or refund it in full, including shipping — no need to return the damaged item unless we ask.

Earned Rewards

Some of our products include an earned reward that you claim after completing a challenge, where the fee covers postage only. Because each reward is dispatched specifically for the recipient once claimed, reward shipping fees are non-refundable once the reward has shipped. If a reward arrives damaged, email us and we'll send a replacement.

Subscriptions

If you're on a subscription, you can skip or cancel anytime before your next order ships, from your account or by emailing us. We don't refund orders that have already shipped, but you'll never be charged again once you cancel.

Gifts

If your order was a gift, we're happy to help with a return or exchange — just email us with the order details.

Questions

Email us at hello@dailyhuddleco.com . We'll get back to you within 1–2 business days.